1. Privacy and Security Policy

2. Definition of Personal Data

By “Personal Data,” we mean any information concerning an identified or identifiable natural person. This includes, among others, name, surnames, postal and electronic address, as well as telephone number.

3. Processing and Purposes of Collected Data

Any personal data you provide us when using our application or visiting our website will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail the purposes for which ALLY will use your personal data:

• For sending contact forms or emails:
  • Purpose: To contact you to provide the requested information, as well as to send you information through electronic means about new services and company news.
  • Legitimacy: The legitimate basis for processing the data resides in the execution of the requested pre-contractual measures.
  • Retention periods: The data will be kept for the time necessary to answer the questions raised and, in the case of newsletters, until the subscription is canceled.
• For user registration:
  • Purpose: To manage your access as a registered user and send you commercial information through electronic means.
  • Legitimacy: The legitimate basis for processing the data resides in the execution of the requested pre-contractual measures.
  • Retention periods: The data will be kept for the time necessary to comply with relevant legal obligations, such as tax obligations.
• For booking and contracting services:
  • Purpose: To carry out the pertinent management of the contracting of the selected services, as well as to send you commercial information through electronic means.
  • Legitimacy: The legitimate basis for processing the data resides in the execution of the requested pre-contractual measures and/or the consent given.
  • Data communication to third parties: Your data will be communicated to banking entities to carry out the pertinent economic transactions, as well as to providers of the contracted services and the different logistical operators so that the services can be effectively provided.
  • Retention periods: The data will be kept for the time necessary to comply with relevant legal obligations, such as tax obligations.

ALLY will inform all users of the non-obligatory nature of collecting certain personal data, except in fields where otherwise indicated. However, the non-completion of such data may prevent ALLY from providing all those Services linked to such data, releasing us from all responsibility for the non-provision or incomplete provision of these Services.

The user is obliged to provide data truthfully and keep it updated, so ALLY reserves the right to exclude from the services and proceed to cancel the service for any user who has provided false data, without prejudice to other actions that may apply by law.

Your personal data will NOT be communicated to any other company outside of the cases exposed. In the event that it is necessary to communicate your information to another entity, your express consent would be requested before making the communication.

4. Security of Your Personal Data

ALLY has a special concern for guaranteeing the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties; for example, our websites use Https data encryption protocols.

5. Information on the Use of Cookies

Simply by visiting this website or using ALLY’s services, no personal data that identifies a User is automatically registered. However, we inform you that during navigation on the Website, “cookies” are used. These are small data files generated on the internet user’s computer that allow us to obtain the following analytical information:

• a) The date and time of access to the Web, allowing us to know the busiest hours and make precise adjustments to avoid saturation problems during our peak hours.
• b) The number of daily visitors to each section, allowing us to identify the most successful areas and increase and improve their content, so that users obtain a more satisfactory result and improve the design of the content.
• c) The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the website’s usage.
• d) Security elements involved in access control to restricted areas.

For more information, please visit our cookie policy.

6. User Rights

All users can exercise any of the rights granted by data protection regulations, such as the right to access, rectification, restriction of processing, deletion, data portability, and opposition, by writing to our data protection officer at info@allyoutime.com. If deemed appropriate, you may also file a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Changes to the Privacy Policy

Our Privacy Policy may be updated due to legal changes and needs, as well as improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically to have access to and be aware of the latest changes that may have been incorporated. In the event that such changes relate to the consent provided by the user, a separate and independent notification will be sent to request it again.

If you have any questions or queries about our Privacy Policy while reading, or if you wish to exercise any right or action related to your personal data, please contact us at the following email address: info@allyoutime.com.